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Ordering a new card

How to order and assign a new card for your Corpay One Mastercard account.

Updated today

Order a New Card

You can quickly order a new or replacement card directly from the Corpay One portal.

Open the Cards Page

  1. Log in to the Corpay One portal.

  2. Select Cards from the left-hand menu.

  3. Click Order New Card in the top-right corner.


Configure the Card

After selecting Order New Card, you'll be able to customize the card details and preview the physical card that will be mailed to you.


Card Assignment

Choose the coworker who will be assigned to this card.

  • Select a Coworker from the dropdown list.

  • If the person is not listed, select Invite New Member to add them.

πŸ’‘ Tip:

Assigning a coworker is not required when ordering a card. You should only assign a coworker if you want that person to have online access to view and manage their card within the portal.


Cardholder Name

Enter the name that will appear on the card.

⚠️ Important:

Do not include numbers in the name fields. This will cause the card order to fail.


Card Controls

By default, all cards are set to Open to All, which allows purchases anywhere Mastercard is accepted.

If needed, select a Control Group to apply spending or merchant restrictions.

Each control group includes a short description to help you choose the correct option.


Spend Limits

Set how much the cardholder can spend and how often the limit resets.

Example configuration:

  • Amount: 2000

  • Reset Frequency: Weekly

This allows the cardholder to spend $2,000 per week.


Card Delivery Address

The portal will display the address currently on your account.

⚠️ Important Address Policy

  • Address updates cannot be made within the first 90 days of your account.

  • If your account is older than 90 days and the address needs to be updated, please contact Support before ordering the card.


Shipping Method

Select your preferred shipping method.

πŸ“¦ Processing Time

Card delivery time begins after the order is processed.

Processing can take up to 48 hours before the card ships.


Complete the Order

Click Place order to finish placing the order.

Your card order will then be processed and shipped using the selected delivery method.


βœ… Result:

Once processed, your new card will be printed and mailed to the delivery address on file.


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