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How to Pay a Bill from the Inbox

Paying a bill from the Inbox in Corpay One is a straightforward process.

Updated this week

FYI: For users with Payables please see this article: Getting started with Payables

Step-by-Step Guide to Pay a Bill

1. Go to the Inbox

Once you're in the Corpay One dashboard, navigate to the Inbox. You can find this in the side menu under Bill Pay or directly from your main dashboard.

2. Locate the Bill

Use the search bar or apply filters to find the bill you want to pay.
Click on the bill to open its details. Don't have a bill pay yet? See here for how to create a bill.

3. Approve the Bill

Before you can pay the bill, it must be approved by any assigned approvers.

  • Inside the bill details, click the Approve button.

  • Once approved, the bill will become eligible for payment.

4. Pay the Bill

After the bill is approved:

  • If the bill is Scheduled you can leave it to be automatically paid for its due date.

  • If the bill is Unpaid (scheduling disabled on your account) you can click Pay Now to pay the bill when you're ready.

  • Want to pay early? Click Pay Now if the bill is already scheduled for payment and you want to pay before the due date.


What Happens After You Pay

  • Once submitted, the bill moves from the Inbox to the Scheduled tab.

  • When the payment is processed successfully, it will appear under the Paid tab.

  • You can monitor the payment status by switching between these tabs.

Paying bills outside Corpay One

If your team does not use Corpay One to pay your bills:

  • After approval, click Mark as Paid instead of Pay Now.

  • Choose the payment date from the calendar.

  • Click to confirm. The bill will now appear in the Paid section.

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