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Frequently asked questions about payments
How and when will Corpay One pay my vendors?
How and when will Corpay One pay my vendors?

This article outlines the ways Corpay One can complete payments to your vendors, as well as the processing times for each option.

Mads avatar
Written by Mads
Updated over a week ago

Corpay One's payment infrastructure is the best in class in terms of speed of delivery and ensured delivery. Corpay One works to ensure payments are verified, protected against fraud, and aligned with the industry's highest levels of compliance

Which payment methods does Corpay One support?

  • Virtual Card: Real-time Virtual Credit Cards (VCC) emailed to vendors

  • ACH: Electronic payments made through the Automated Clearing House network

  • Check: Physical checks printed and mailed via USPS first-class mail

  • International Payment: Secure, international wires for cross-border payments

How do I specify which payment method to use for each vendor?

Under each vendor's detail page accessed via the Bill Pay > Vendors page:

  • Here's a detailed explanation of how to select a vendor's default payment method.

    How long does it take Corpay One to deliver the payment to the vendor?

    Corpay One’s system allows you to initiate payments immediately or to schedule payments for later dates using the Auto Schedule feature, which can be enabled by navigating to Settings > Advanced > Payments (you may also initiate payment manually by hitting the Pay Now ****button on an unpaid bill).

    If Auto-Schedule is enabled, Corpay One will initiate your bill payment up to 10 business days in advance of the due date, depending on the payment method set for that vendor. You may also initiate payment manually by hitting the Pay Now ****button on an unpaid bill. Important details to note about processing times:

  • If this is one of your FIRST payments in Corpay One, please note that processing times may take an additional few days. This is due to banks' security measures around new connections being established.

  • Official bank holidays (e.g. Thanksgiving Day, Labor Day, etc.) are excluded from the processing time estimates below.

    Virtual Card

    Processing time after the bill is initiated: 0-1 business days

    Summary: Virtual Credit Card (VCC) containing the exact amount owed will be emailed to your vendor. The vendor will process the payment as a credit card payment via their payment processor.*

    Cost: Free

    • Learn more about Virtual Card here, or pass this article along to your vendors so they can opt-in.

    *Vendor must be able to process credit card payments

    Standard ACH Payments

    Processing time after the bill is initiated: 2-3 business days

    Summary: Funds will appear in the vendor's account via electronic bank transfer.

    Cost: Free

    Cut-off times for Standard ACH service:

Example: Payment submitted Monday morning before 10:30 am PT would arrive Wednesday to the vendor. A payment submitted Monday after 10:30 am PT would arrive Thursday to the vendor

*Total processing time is assumed for business days & does not account for bank holidays or weekends.

Check Payments

Processing time after the bill is initiated: 5-7 business days (Delivery times are dependent upon USPS)

Summary: A check will be mailed to the vendor via USPS Priority mail. The check payment in Corpay One will only show "Paid" once the check has been cashed/deposited.

Cost: Free

International wire

Summary: This process is similar to an ACH electronic payment, where we also require SWIFT, IBAN, and receiving bank addresses in order to process these payments.

Cost: $25 per payment******

  • ****This time frame may vary depending on the receiving bank and country. Processing requirements vary from country to country, so Corpay One does not have full control of the processing time.

  • *****The receiving bank may charge a fee for international wires that may be deducted from the full remittance amount.

Can I stop a payment in Corpay One?

For both ACH and Check payments, if the payment has been initiated, please contact us at

For Virtual Card, if the customer has not yet redeemed the VCC amount, we can still cancel and refund the payment.

To cancel a bill that has not been initiated, simply select the triple dots icon in the top right of the document and select delete bill.

Can I void a check that was sent?

Yes! Please reach out to Corpay One's support via chat or email ASAP to make sure the check is voided before it's cashed. Please note that a fee may apply for voiding a check.

For more information, visit our Terms of Service.

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