If you've opted to pay your bills through Corpay One, you'll notice we offer a couple of different options for completing vendor payments, one of which is called Direct Pay. While check and ACH payments can take multiple days to process, Direct Pay is almost instantaneous (and free like check and ACH!).

Here's how it works: 

  1. Your vendor must opt in to Direct Pay. They can do this by reaching out to Corpay One at support@corpayone.com.

  2. The vendor's default payment method in the Vendors page will show that Direct Pay is now active (see the screenshot above).

  3. After the vendor's next bill payment is initialized in Corpay One, they'll receive an email containing a Virtual Credit Card (VCC) for the exact amount they are owed. 

  4. The vendor will instantaneously collect the funds using whichever credit card processor they already use to accept credit card payments. 

A few important details to keep in mind: 

  • In order for a vendor to take advantage of Direct Pay, they must be able to accept credit card payments with a credit card payment terminal (think POS systems like Square, Wave, Venmo for Business, Stripe)

  • While this option is free for Corpay One customers, the vendor would be subject to any credit card fees according to their existing credit card processor. 

  • While Direct Pay provides instantaneous payment from Corpay One to your vendor, the process of transferring funds from your account to Corpay One remains the same (which for most established customers is same-day). Therefore it can take up to a day for the customer to receive their VCC after payment is first initialized. 

How do I set up a vendor for DirectPay?

Opting to pay your vendors with DirectPay consists of a few simple steps:

1. Navigvate to Bill Pay > Vendors:

2. Click on the vendor that you would like to pay via DirectPay, scroll to the bottom to click on Direct Pay, and enter the billing email address utilized by the vendor in the Payment email field (we recommend contacting the vendor if you are unsure which email address you should enter):

4. Click Save and Approve Changes.

Alternative setup

Alternatively, you can also follow this process to request payment information:

1. Navigvate to Bill Pay > Vendors:

2. Click on the three dots next to the vendor that you would like to pay via DirectPay, and then click Request Payment Information:

3. From here, enter the email for the vendor you would like to request payment information from. You can check the box underneath to use this as the payment email address for sending DirectPay payments to:

  • Note: In order for this address to work properly, it needs to be the billing email address for the vendor.

4. From there, Corpay One will send an email to your vendor asking them to confirm their payment information.

That's it! Going forward, this vendor will be paid via DirectPay, saving you on bank fees.

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